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Welcome to the ALERA Group website. This site is dedicated to providing you with information and resources for helping you improve the performance and productivity of your organization. The menu on the left side of this page will take you to the various programs and services provided by ALERA and our affiliates. It will also take you to a variety of information and external resources available to you.

We are constantly improving our program offerings and services to serve you better. The content for this site will change from time to time, so please visit us often. If you have a need and you do not see it addressed on our site, please feel free to contact us and we will do our best to help you

Our Visitors:

Our Mission

The mission of the ALERA Group Inc. is to help organizations build, nurture, and support the practices, processes, and tools that drive superior performance.

We will assist our clients by helping them to identify performance gaps, develop opportunities for improvement, and build sustainable solutions.

We will focus on the following key areas:

• Training and Development

• Performance Consulting Services

• Publishing

• Marketing of Information Based Products

• Small Business Services

How We Work

The ALERA Group Inc. will adhere to the following values in the conduct of our business:

• Honesty and trust are the only way of doing business; we will conduct ourselves with the greatest integrity in all business transactions.

• Personal fulfillment depends on both work and family. We will lead balanced lives, committing to both family and work.

• Continuous improvement is fundamental to the success of our customers and our selves. We will help our customers and our employees find ways of continuously improving at every opportunity.

• Our customer's survival depends on our commitment to protect their business processes, information, and strategies. We will live up to the trust given us by our customers without fail.

• Our customers deserve quality, cost effective, and value added services that meet their needs. We will commit ourselves to providing these services every time.

•  People deserve the opportunity to develop new and useful skills, talents, and abilities. We will provide our people those opportunities whenever possible.

Contact Information

Telephone

610-927-0916

 

Postal address

PO Box 6111

Wyomissin, PA 19610

Electronic mail

General Information: info@aleragroup.com
Customer Support: customerservice@aleragroup.com
Webmaster: webmaster@aleragroup.com

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Copyright © 2007 ALERA Group, Inc.
Last modified: 10/29/07